spreads (7).gif

Have Your Say On Local Mental Health Services

Invaluable insight into mental health care in our region will be gathered through a new carer survey as well as from consumers, who will now be able to submit feedback online, in an Australian-first set to transform the patient experience across NSW.

Member for Bega Andrew Constance said the two new initiatives will provide accurate and timely feedback to the Southern Local Health District about the services they provide, to ultimately improve the care for people in our region living with mental illness.

“Feedback from members of our community and their carers who come into contact with mental health services is essential so we can continue to improve the care available,” Mr Constance said.

Over the next two years the NSW Government will invest $180,000 in the new Carer Experience Survey (CES) and $280,000 for the electronic patient survey.

Minister for Mental Health Tanya Davies said all mental health services across the State will receive regular reports outlining not only what consumers have to say, but how carers found their interaction with staff and the service as a whole.

“The NSW Government is proud to become the first state to roll out a carer survey for mental health services, in addition to making the Your Experience of Service (YES) more accessible to patients by going online,” Mrs Davies said.

Consumers can access the new online eYES survey on their mobile phone or computer. All information collected through the survey will be strictly confidential in accordance with NSW Health policy.

For more information or to complete the survey please visit:

#Community #Paper #BatemansBay #Moruya #Narooma #Weekly #State #LocalStateFederal

COMMENTS : Due to the risks associated with comments from unidentified contributors that expose The Beagle to possible legal actions under the NSW Defamation Act 2005 No 77 anonymous or Nom de Plume comments will not be available until an alternate system of author verification can be investigated and hopefully installed.

Those who provide their REAL NAME (first name AND Surname) and a verifiable email address (it won't be published) are invited to comment below. (yes it is a pain but please comply - it would be a  shame to see your comment deleted)

Those contributors KNOWN to us and verified may continue to use their First Name for ease. The primary need for all of this is due to traceability should a legal action arise.

If you need anonymity email us via our normal or encrypted email accounts

Please note that if you are looking for a previous comment that is no longer visible please contact us.