The South Coast Beagle Pty Ltd abides by:
MEAA Journalist Code of Ethics
Australian Press Council’s Statements of Principles
Facebook News Feed Publisher Guidelines
and acts in accordance with the Media, Entertainment and Arts Alliance Code of Ethics for journalists and/or the Australian Press Council’s Standards of Practice and Advisory Guidelines.
We endeavor to provide:
an ongoing commitment to factual accuracy, balance and ethical reporting;
adherence of accountability of contributors and journalists when sourced;
transparency of, and means to adequately address, any claims of bias in reporting;
a means to address conflicts of interest held by publishers, journalists and advertising sales staff
a robust and transparent process for dealing with complaints about the content we publish
If you wish to complain about editorial content please follow the steps below.
Please note this policy only applies to complaints about editorial content in our publications and the digital services that we control. For complaints regarding media releases we will direct you to those parties.
Please write or email us with details of your complaint. The address for written complaints is PO Box 3029, Tuross Head, NSW 2537. Our email is firstname.lastname@example.org
Complaints must include a link to the relevant webpage, if the complaint is about online material or the publication title, date, page and headline and any other documents that will help us assess your complaint.
We aim to acknowledge your complaint within five working days of receipt.
We will respond to all complaints within 28 days of receiving all the necessary information to allow us to investigate.
If we accept that your complaint is valid, we will seek to remedy the breach as quickly as possible, in the next printed edition or immediate if it is an online complaint, with a correction or apology.
When handling your complaint you will be treated fairly, courteously and with respect. We may decline to consider any complaint that is abusive or gratuitously offensive.
If at any stage of your complaint we do not hear back from you within 14 days, we will consider your complaint satisfied and closed.
If you are unhappy with our final response to your complaint you may complain to Australian Press Council. www.presscouncil.org.au