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Making our payphones and Telstra Air hotspots free for all

by Andrew Penn CEO - Telstra

As bushfires around the country continue to take their toll, we know staying in touch with loved ones is vital. That’s why, from tomorrow (Monday 6 January) until further notice, we’re making our payphone network around the country available to provide free local, national and standard mobile calls. We will also be allowing free use of the Telstra Air Wi-Fi network at locations where payphones are equipped to provide this.

As part of our existing disaster assistance packages for Queensland, New South Wales, Victoria and South Australia, we are already providing free calling on our payphones and free use of our Telstra Air network.

However, given the scale of the emergency we’ve made the decision to extend this across the county allowing all Australians  to keep in touch with family and friends.

Our teams are continuing to  work  around the clock with emergency services to access infrastructure in order to get services back online. However, as I have said previously, this may take time given a lot of these areas are still inaccessible.

Again, I want to take this opportunity to commend our emergency services for their incredible work, and thank our Telstra technicians and staff on the ground in bushfire-affected areas for their tireless efforts to restore communications.


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