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Health care is everybody’s business – join the Consumer Health Panel and have your say!

COORDINARE – South Eastern NSW Primary Health Network (PHN) is encouraging people in South Eastern NSW to register for the Consumer Health and have their say on a range of health care issues or services that impact upon them, their family or friends.

The Panel is an opportunity for people to share their experiences of health care. Since December 2016, the South Eastern NSW PHN has sent out one survey each month and received valuable feedback from people about a variety of health topics including pharmacy, mental health, chronic pain, drug and alcohol and My Health Record.

More than 90% of Consumer Health Panel participants said they would recommend the Panel to others. One participant said, “The surveys are quick, well designed and easy to complete (the online survey works!).”

Another participant said, “I recommend that others join...I think it’s important for everyone to have a say about our health services.”

Volunteers on the Consumer Health Panel will be invited to complete a 5-10 minute survey once a month, via mobile or desktop. The South Eastern NSW PHN will keep you updated about what the Panel said, share useful links, and let you know how your responses are helping with planning.

Dianne Kitcher, CEO of the South Eastern NSW PHN, said that feedback from the community is vital in planning and decision-making for the organisation.

“Health care is everybody’s business. The Consumer Health Panel is a great opportunity for people in South Eastern NSW to share their thoughts on the health topics that matter to them – and in turn help us improve services at a local level,” said Ms Kitcher.

“We invite all residents, aged 18 years or older, to consider joining the Panel. We encourage

Aboriginal and Torres Strait Islander people to join, as well as people from culturally and linguistically diverse backgrounds, people with disability and the LGBTIQ+ community,” she added.

“Whether you’re a consumer of health services, a carer for someone else or the family member of someone with health issues – your opinion can make a positive difference to local health services and your community,” said Ms Kitcher.

Sign up to the Consumer Health Panel today at COORDINARE’s Community Connect site

www.coordinare.org.au/consumerhealthpanel.


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