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Great new initiative from holiday parks making it easier for busy families these school holidays

Three South Coast holiday parks are making it easier for busy families this school holidays, with Ingenia Holidays and Woolworths striking an industry-first delivery partnership.

Just in time for the June-July school holidays, guests at Ingenia Holidays parks across the country will now be able to pre-order their holiday grocery essentials via the dedicated Ingenia Holidays Woolworths online ordering portal, offering a no-hassles ‘direct to site’ delivery.

Eager to draw more travellers to the South Coast region, Ingenia Holidays Broulee, Lake Conjola and Ocean Lake are part of the rollout, after feedback from travellers looking for ways to make their family holiday more convenient.


As the first holiday park operator to strike a deal with a major grocery chain, Broulee Park Manager Tess Clark said the partnership was about making travel more convenient for today’s busy family and reflects the rise in consumer demand for online grocery shopping.

“When we talk to our guests about the ‘perfect holiday experience’, rarely does it include packing the car full of groceries or taking the entire family to the supermarket once you’ve arrived at your destination,” Ms Clark said.

“This partnership with Woolworths means that guests can have groceries delivered directly to their holiday site, and if they haven’t checked-in yet, we can either securely store groceries for campers and caravanners, or unpack the groceries into the fridge for our guests staying in cabins.

“And for those already doing their holiday grocery shopping online, this service means they no longer need to investigate whether parks support grocery delivery or disrupt their holiday to be available during delivery windows.”

The roll-out across all 22 sites in Queensland and New South Wales follows successful trials

at key parks and resorts in both states.

“Feedback from our guests has been great, especially from families and large groups who arrived at our cabin, caravan and camp sites to a fully stocked fridge,” Ms Clark said.

“As the domestic tourism market continues to bounce back from the effects of COVID-19, operators will be looking at new and exciting ways we can make travel easier and more attractive to guests.

“We’re hoping this partnership means travellers spend less time organising the nuts and bolts of their trip and more time exploring regional Australia.”


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