A positive step forward: new Integrated Care Strategy launched

COORDINARE – South Eastern NSW PHN has developed a new Integrated Care Strategy in

partnership with Southern NSW Local Health District which aims to ensure care is patient

centred and coordinated across different providers in the health system. Launched in Queanbeyan during the Local Health District’s Community Consultative Committee Forum the Integrated Care Strategy outlines the collaborative projects underway across the region.

According to Dianne Kitcher, CEO of South Eastern NSW PHN, the launch of the strategy is

timely, given feedback provided by the PHN’s Consumer Health Panel earlier this year.

“When asked if they could change one thing about how the health system works together,

one in four respondents said they want more patient-centred care, while another 21% said

they want improved communication and coordination of care,” said Ms Kitcher.

The vision of the strategy is ‘Healthy together – working with our community to support

health and wellbeing across Southern NSW’.

“A key focus of the strategy is to effectively engage with consumers. This includes actively

seeking participation from consumers, their families and carers when designing and

reviewing the way services are delivered, and introducing more formalised ways of

measuring the experience of consumers when receiving care,” she said.

Jude Constable, Acting Chief Executive of Southern NSW Local Health District said: “This is

the first time that both organisations have come together to formalise an agreement to

work collaboratively with a focus on joint planning and investment across care settings,”

said Ms Constable.

“We have identified priority areas where people in the community have the most to gain

from services working together including Aboriginal health, chronic conditions, mental

health and suicide prevention, and end of life care,” she added.

To view the strategy click here.