Labor Candidate for Gilmore, Fiona Phillips, is inviting residents in Gilmore to provide feedback about their experience with the National Broadband Network (NBN). Some towns and villages in the Gilmore electorate are now able to access NBN internet plans. However, these new connections will only come from the Turnbull Government’s copper-based Fibre to the Node (FTTN) plan, not Labor’s superior Fibre to the Premises (FTTP) model. “From areas that already have Ann Sudmalis and Malcolm Turnbull’s flawed copper NBN, we know there have been significant issues including installation problems, outages and slow speeds” Fiona said. “Too often when something goes wrong people are frustratingly passed between their retail provider and NBN Co. Neither side wants to own the problem, but all you want is for someone to fix your broadband connection”, Fiona continued. “I want to know about your experience with getting connected to the NBN, and once you are connected, if you’re actually getting the services you’re paying for. I’m also interested in how any faults were handled by your retail provider and/or NBN Co”, Fiona said. “Australians were promised fast and reliable broadband at affordable prices to be delivered by the end of 2016, but this Government has shown consumers nothing but contempt. As Ann Sudmalis and Malcolm Turnbull’s copper NBN rolls out, it’s becoming increasingly clear that its reliance on outdated technology is leaving consumers stranded with slow speeds and unacceptably high drop-out rates”, Fiona continued. “You deserve to get the internet service you paid for. I am very interested to hear about your experiences”, Fiona said. “I encourage any residents that may wish to raise an objection, to contact me by email at Fiona.Phillips@nswlabor.org.au on my Facebook page Fiona Phillips for Gilmore, or by phone on 0434 626669 to provide further details about your concerns”, Fiona concluded. Media Release
